Common Mistakes to Avoid When Hiring a Hardwood Floor Installation Company
Selecting the right hardwood flooring contractor in the Southern United States requires careful consideration and due diligence. The humid climate and specific building practices in states like North Carolina create unique challenges for hardwood floor installations. Here are the critical mistakes to avoid when hiring a flooring company, ensuring the best possible outcome for your investment.
Choosing Based on Price Alone
One of the most costly mistakes is selecting a contractor solely based on the lowest bid. Quality hardwood floor installation requires skilled craftsmanship, proper equipment, and premium materials. Extremely low bids often indicate the use of subpar materials, inexperienced labor, or cutting corners on essential steps like proper acclimation of the wood.
For example, in North Carolina's humid climate, hardwood needs to acclimate in the installation environment for at least 5-7 days. Companies offering significantly lower prices might skip this crucial step, leading to warping or gaps after installation.
Failing to Verify Credentials and Insurance
A reputable hardwood flooring company should carry comprehensive liability insurance and workers' compensation coverage. Without proper insurance, any accidents or damage during installation could become your financial responsibility. Request current certificates of insurance and verify them directly with the insurance provider.
Additionally, confirm that the company holds appropriate state licensing. In North Carolina, flooring contractors performing work valued at $30,000 or more must hold a general contractor's license from the North Carolina Licensing Board for General Contractors.
Not Checking References and Past Work
Reliable flooring contractors should readily provide references from recent projects, particularly those completed in your local area. Speaking with previous customers provides valuable insights into the company's workmanship, reliability, and post-installation support.
Request to see examples of installations completed at least one year ago. This timeframe allows you to assess how well the floors have settled and how the company handles any post-installation issues that may arise.
Overlooking the Importance of a Detailed Contract
A professional hardwood floor installation should come with a comprehensive written contract specifying:
Exact materials to be used, including species, grade, and finish
Detailed scope of work, including subfloor preparation
Timeline for completion
Payment schedule
Warranty terms
Dust control methods
Acclimation period
Clean-up procedures
Avoid contractors who resist providing detailed written agreements or pressure you to accept verbal agreements.
Disregarding Moisture Testing and Subfloor Preparation
In the Southeast's humid climate, moisture testing is crucial. Professional installers should conduct moisture testing of both the subfloor and the hardwood materials. The subfloor moisture content should typically be within 4% of the hardwood's moisture content for proper installation.
Proper subfloor preparation might include:
Removing old flooring materials
Repairing or replacing damaged sections
Ensuring the subfloor is level within industry standards
Installing appropriate moisture barriers
Not Understanding the Warranty Terms
Many homeowners mistakenly assume all hardwood floor installations come with comprehensive warranties. However, warranty coverage can vary significantly between contractors. Understanding what is and isn't covered is essential.
Quality contractors typically offer:
1-2 year warranty on installation workmanship
Manufacturer's warranty on materials
Clear written terms for warranty claims
Specific maintenance requirements to maintain warranty coverage
Ignoring Climate Control Requirements
The Southeast's climate demands proper environmental controls before, during, and after installation. The installation space should maintain a consistent temperature between 60-80°F and relative humidity between 35-55%. Failing to meet these requirements can void warranties and lead to floor damage.
Not Planning for Adequate Installation Time
Quality hardwood floor installation requires proper scheduling and timing. Rush jobs often lead to problems. A typical installation timeline should include:
Material delivery: 1-2 days
Acclimation period: 5-7 days minimum
Installation: 3-7 days (depending on square footage)
Finishing and curing time: 2-4 days
Take Action to Protect Your Investment
To ensure a successful hardwood floor installation:
Research potential contractors thoroughly using online reviews, Better Business Bureau ratings, and local referrals.
Obtain at least three detailed quotes from licensed and insured contractors.
Request and contact references, particularly for projects completed in your local area.
Review and compare detailed written contracts before making a decision.
Verify all licensing and insurance documentation.
Ready to start your hardwood flooring project? Contact reputable local contractors for consultations and estimates. Take time to discuss these important considerations during your initial meetings. A quality hardwood floor installation adds value to your home and provides decades of beauty when properly executed.
For personalized guidance on your hardwood flooring project in Greenville, Spartanburg, or Anderson, call 864.123.4567 to schedule a free consultation.
